Oakland has restored 911 phone service after an outage that lasted more than 36 hours as crews worked overnight to repair AT&T copper wire lines that were cut.
The San Mateo County Board of Supervisors heard from AT&T officials about ending landline service to thousands of customers. Supervisors argue this is life-saving technology in times of emergency that the county can't afford to lose.
Do you still use your landline? The ABC7 News I-team has an update on the push from AT&T to end the service for thousands of Californians. San Mateo County officials are meeting with representatives from the utility to talk about the proposal.
Accounts affected by a nationwide outage earlier this week can be reimbursed with a $5 credit, AT&T announced in an email sent to customers.
A temporary network disruption that affected AT&T customers in the U.S. Thursday was caused by a software update gone wrong, according to preliminary information from two sources familiar with the situation.
Starting in January, AT&T customers with digital landlines won't be able to dial 411 or 0 to reach an operator or get directory assistance. AT&T in 2021 ended operator services for wireless callers, although customers with home phone landlines can still access operators and directory help.