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Oakland's free Sunday afternoon meter parking ends this weekend

Apr 10

SF PG&E customers still waiting on outage payments amid more outages

Jan 21

California sues 23andMe, alleging it failed to protect user data

California's attorney general Rob Bonta sued the genetic testing company formerly known as 23andMe on Thursday, alleging it failed to protect sensitive user data in a 2023 breach that affected nearly 7 million people across the country.

May 29

PG&E planned outages in SF this week forcing some businesses to close

Jan 19

Bus driver saves girl walking alone to pet store after fish died

Oct 11, 2024

Customers have soured on self-checkout, according to Drexel study

Jan 23, 2024

Fake customer service phone numbers connect consumers to scammers

Jul 19, 2023

California utilities propose charging customers based on income

Apr 14, 2023

Here's how 7 On Your Side helped with SJ family's noisy fridge

Mar 6, 2023

Latest Videos

0:49

California sues 23andMe, alleging it failed to protect user data in 2023 breach

May 29

1:55

Oakland's free Sunday afternoon meter parking ends this weekend

Apr 10

2:07

PG&E customers still waiting on December outage payments amid more San Francisco outages this week

Jan 20

2:47

PG&E planned outages in SF this week forcing some businesses to close

Jan 19

4:52

Fake customer service phone numbers connect consumers to scammers

Jul 19, 2023

1:29

Here's how 7 On Your Side helped with SJ family's noisy fridge

Mar 6, 2023

1:14

Exclusive interview: Good Samaritans save the day after customer attacks Berkeley Thai restaurant

Nov 14, 2022

2:40

Pavers sit in SJ front yard as pickup crew forgets forklift 6 times

Aug 26, 2022

Latest Stories

Best Buy, Dunkin' and Starbucks changed their rewards programs. Then came the backlash

Offering free rewards can be expensive for companies, and they are trying to control costs during a period of high inflation.

Jan 16, 2023

Exclusive interview: Good Samaritans save the day after customer attacks Berkeley Thai restaurant

Video shows a customer at the bottom of the screen asking for free food. When he was told no, the restaurant owner's nephew went over to see what was wrong. That's when the customer went on the attack, hitting and punching the nephew, even knocking over a table.

Nov 14, 2022

Incorrect heavy pavers sit in SJ front yard for 2 months after contractors forget forklift 6 times

The homeowner informed the contractor doing the pickup that the pavers were heavy and would require a forklift. The contractor missed their first date, and on the second, forgot the forklift. Then they forgot it on the third, fourth, fifth and sixth pickup dates.

Aug 26, 2022

Pittsburg police Identify man caught on video vandalizing bakery, assaulting employees

Investigators identified the suspect as 36-year-old Lolani Finau of Pittsburg. Finau is seen in surveillance video vandalizing the business and attacking employees, as the bakery manager says he started reacting violently after being told to follow COVID protocols.

Jul 27, 2022

EXCLUSIVE: Starbread Pittsburg employees attacked by customer over COVID rules

That surveillance video shows a man, clad in a shirt that reads "ARMY" approaching the register. He was known to employees after previously ignoring COVID protocols during the holidays.

Jul 23, 2022